All returns must have prior authorization from SCI and must be requested within 30 days of delivery. All products returned are subject to a minimum 20% restocking fee. Customer will be responsible for all transportation fees on returns not due to an SCI error.
Products generally not subject to return include:
- Items not purchased from SCI.
- Products that have been opened or no longer considered in new condition.
- Special or custom ordered items.
- Discontinued products.
- Chemicals, diagnostics, sterile or controlled products.
- Products expiring within 6 months of the return date.
- Refrigerated products or other perishables.