All returns must have prior authorization from SCI and must be requested within 30 days of delivery.  All products returned are subject to a minimum 20% restocking fee. Customer will be responsible for all transportation fees on returns not due to an SCI error.

Products generally not subject to return include:

  • Items not purchased from SCI.
  • Products that have been opened or no longer considered in new condition.
  • Special or custom ordered items.
  • Discontinued products.
  • Chemicals, diagnostics, sterile or controlled products.
  • Products expiring within 6 months of the return date.
  • Refrigerated products or other perishables.